< Back to board positions

Committee Member

Northern Ireland

Northern Ireland Public Services Ombudsman

Organisation Type

Public sector

Industry / Sector

Government / Public Administration

About The Organisation

The Office of the Northern Ireland Public Services Ombudsman (NIPSO) was established in April 2016 in accordance with the Public Services Ombudsman Act (Northern Ireland) 2016 (“the Act”). The Act replaced and extended the remit of the previous offices of Assembly Ombudsman for Northern Ireland and the Northern Ireland Commissioner for Complaints. Since 2016, NIPSO’s workload has increased significantly, and the organisation continues to grow.

We are publicly funded but operate independently from all other public bodies in Northern Ireland. We currently employ approximately 70 staff, and we are based in Progressive House in central Belfast.

The Ombudsman’s main role is to investigate complaints of maladministration made about public services, including complaints about Government Departments and their agencies, local Councils, health and social care, education bodies, public housing providers and a range of other public service providers. We also play a key role in contributing to broader improvement in public services by sharing the learning from both individual complaints and systemic reports (work that we call ‘Own Initiative’).

The Ombudsman is also the Local Government Commissioner for Standards, and the office investigates and where appropriate adjudicates on complaints where a Councillor is alleged to have breached the Code of Conduct for Councillors. The Ombudsman is also the Northern Ireland Judicial Appointments Ombudsman.

Position Description

Main purpose of role

The ARC member will support the Ombudsman in ensuring that the unique accountability arrangements which underpin the office remain effective. In delivering on NIPSO’s accountability and value for money obligations the ARC member will be mindful of the need to protect the Ombudsman’s operational independence.

The Ombudsman, as Accounting Officer, has responsibility for issues of risk, control and governance. The Ombudsman appoints an Audit and Risk Committee to provide additional scrutiny and assurance. The ARC’s role is not operational, neither has it any role in NIPSO’s decision making processes. Rather the ARC’s role is to advise and support the Ombudsman as Accounting Officer. The ARC Terms of Reference are available on the NIPSO website.

Summary of principal duties and responsibilities

  • Advising on the strategic processes for risk, control and governance;
  • Advising on and the Annual Report and Accounts, including the Governance Statement, the process for review and submission for audit, levels of error identified, and management’s letter of representation to the NIAO;
  • Challenge and advise on strategic financial management;
  • Advising on appropriate disaster recovery, contingency and crisis planning;
  • Reviewing the planned activity and results of both internal and external audit;
  • Advising on the adequacy of management response to issues identified by audit activity, including external audit’s “Report to Those Charged with Governance” (RTTCWG);
  • Assurances relating to the management of risk and corporate governance requirements for the NIPSO;
  • Advising on anti-fraud policies, whistle-blowing processes and arrangements for special investigations;
  • Provide assurance on the use of Direct Award Contracts;
  • Provide assurance on appointment of Internal Audit services;

This role profile is subject to review and amendment as the demands of the role and the organisation evolve. Therefore, the role holder will be required to be flexible and adaptable and aware that they may be asked to perform tasks, duties and responsibilities which are not specifically detailed in the role profile but which are commensurate with the role.

Selection Criteria

ESSENTIAL CRITERIA
Applicants must, as at the closing date for receipt of applications, be able to demonstrate by providing personal and specific examples on their application form that they have:

  • A minimum of two years’ experience as a member of a committee or board.
  • A minimum of three years’ experience of analysing issues and emerging risks at a strategic level.
  • A minimum of three years’ experience of ensuring good governance including the ability to question, challenge constructively and inform decision-making as part of the governance of an organisation.
  • A minimum of three years’ experience of providing appropriate challenge and scrutiny to an organisation at a senior level in at least three of the following areas:
  • Audit;
  • Cyber Security;
  • Information Governance;
  • Financial Management and Reporting;
  • Governance and Leadership;
  • Human Resources;
  • Legal; or
  • Risk management;

DESIRABLE CRITERIA
In addition to the above essential criteria, NIPSO reserves the right to only shortlist those candidates who can also demonstrate, by providing personal and specific examples on the application form that they have:

  • A demonstrable understanding of public sector governance and accountability arrangements.
  • At least two years’ experience of being a member of an Audit Committee, or group with responsibility for providing scrutiny on financial management, risk management and governance arrangements.
  • Have successfully completed the professional examinations and be a full, current member of at least one of the following bodies:
    • Chartered Accountants Ireland
    • The Institute of Chartered Accountants in Scotland
    • The Institute of Chartered Accountants in England and Wales
    • The Chartered Institute of Management Accountants
    • The Association of Chartered Certified Accountants
    • The Chartered Institute of Public Finance Accountancy
    • The Institute of Certified Public Accountants in Ireland

SKILLS AND ATTRIBUTES
Applicants must be able to demonstrate evidence of the following skills, competencies and attributes which will be assessed at interview:

  • Strategic Leadership
  • Collaborative Working
  • Analytical and Problem Solving
  • Risk Management

How to Apply

Applications for the post can be made on GetGotJobs Portal through the following link:

https://nipso.getgotjobs.co.uk/registerJob/43d8d8ac-5b8d-a60b-45f2-5e49a2f7bd73

Completed application and monitoring forms must be submitted on the portal no later than 12 noon on Tuesday 12 May 2026.

Applicants who meet the shortlisting criteria will be invited to participate in a selection and assessment process.